Privacy policy

1. Introduction

Nutrestock ("Company", "we", "us", "our") operates the website www.nutrestock.com ("Website").

Our registered office is located at:

Basement, Plot No. 41, Balaji Tower, Bais Godam, Nandpuri, Jaipur, Rajasthan - 302006, India.

This Privacy Policy outlines how we collect, store, use, process, and protect your personal information in compliance with applicable Indian laws, including the Information Technology Act, 2000 and related rules.

By accessing or using our Website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following information:

  • Name, email address, mobile number, and contact details

  • Billing and shipping addresses

  • Account login credentials (if applicable)

  • Payment and transaction details

  • Order history and customer support interactions

  • Device information, IP address, browser type, and usage data

  • Website browsing behavior and analytics information

We may also receive updates from payment gateways, logistics providers, and other service partners to facilitate order fulfillment and customer service.

3. Purpose of Collecting Information

We use your information to:

  • Process and fulfill orders

  • Manage customer accounts

  • Provide customer support

  • Send order updates and service communications

  • Improve our Website, products, and services

  • Personalize customer experience

  • Detect and prevent fraud or unauthorized activities

  • Comply with legal and regulatory requirements

4. Manner of Collection

Information is collected when you:

  • Create an account

  • Place an order

  • Subscribe to communications

  • Contact our customer support team

  • Browse or interact with our Website

We may also collect information through cookies, analytics tools, and trusted third-party service providers.

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Improve Website functionality

  • Remember customer preferences

  • Analyze Website traffic and performance

  • Deliver relevant content and marketing communications

You may disable cookies through your browser settings; however, some Website features may not function properly.

6. Consent and Withdrawal of Consent

By using our Website and providing your information, you consent to the collection and use of your personal information as described in this Privacy Policy.

You may withdraw your consent by contacting us at:

Email: enquiry@nutrestock.com

Please note that withdrawal of consent may affect our ability to provide certain products or services.

7. Agency Collecting and Retaining Information

Your information is collected and retained by:

Nutrestock
Basement, Plot No. 41, Balaji Tower, Bais Godam, Nandpuri, Jaipur, Rajasthan - 302006, India

Email: enquiry@nutrestock.com
Phone: +91 8690888550

We may engage trusted third-party service providers including payment processors, logistics partners, hosting providers, and analytics platforms to process information on our behalf.

8. Disclosure of Personal Information

We do not sell, rent, or trade your personal information.

Your information may be shared:

  • With logistics partners for order delivery

  • With payment gateway providers for payment processing

  • With legal authorities when required by law

  • To prevent fraud, security threats, or misuse

  • With your consent where applicable

All third-party partners are expected to maintain confidentiality and use data only for authorized purposes.

9. Security of Information

We implement reasonable technical and organizational measures to safeguard your information, including:

  • Secure server infrastructure

  • Encryption and secure payment processing

  • Restricted access to authorized personnel

  • Periodic security reviews and monitoring

While we strive to protect your data, no internet transmission or electronic storage method can be guaranteed to be completely secure.

10. Cross-Border Data Transfer

Some of our service providers may process or store data outside India.

Where such transfers occur, we take reasonable measures to ensure appropriate protection of your personal information in accordance with applicable laws.

11. Data Retention and Deletion

We retain personal information only for as long as necessary to:

  • Fulfill orders and customer service requirements

  • Meet legal and regulatory obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

12. Children's Privacy

Our Website is intended for individuals who are 18 years of age or older.

Individuals under 18 years may access the Website only under the supervision of a parent or legal guardian.

13. Contact Us

For any privacy-related questions, concerns, or complaints, please contact us:

Nutrestock
Basement, Plot No. 41, Balaji Tower, Bais Godam, Nandpuri, Jaipur, Rajasthan - 302006, India

Email: enquiry@nutrestock.com
Phone: +91 8690888550

Grievance Officer

In accordance with applicable laws, customers may contact our Grievance Officer for privacy-related concerns.

Grievance Officer: Customer Support Team
Email: enquiry@nutrestock.com
Phone: +91 8690888550

We aim to acknowledge and resolve complaints within a reasonable timeframe and in accordance with applicable legal requirements.